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Privacy

Effective Date: October 27, 2025

Organization: Cru Philippines

App Name: Follow App

Contact Email: hello@followapp.ph

1. Introduction

Welcome to the Follow App, a digital platform developed and managed by Cru Philippines.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app and related services.

By using Follow App, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect only the data necessary to improve the functionality, performance, and user experience of the app. This may include:

  • Personal Information: such as your name, email address, and contact details when voluntarily provided during registration or feedback.

  • Usage Data: including interactions within the app, device information, and analytics (such as screen views and feature usage).

  • Optional Data: if you participate in surveys, beta testing, or feedback sessions.

We do not collect sensitive personal information (e.g., religious affiliation, financial data, biometric data) unless explicitly required and voluntarily provided by you.

3. How We Use Your Information

We use your information to:

  • Improve app performance and user experience.

  • Provide user support and respond to feedback.

  • Analyze usage trends and app activity for internal development.

  • Ensure security and prevent misuse of the platform.

We do not sell, rent, or trade your data to any third parties.

4. Data Sharing and Disclosure

Your personal data is kept strictly within Cru Philippines.

We do not share your information with external parties, organizations, or advertisers.

However, in limited cases, we may disclose information:

  • To comply with legal obligations or lawful requests from authorities.

  • To protect the rights, property, or safety of Cru Philippines, its users, or the public.

5. Data Retention and Deletion

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

You may request deletion of your data at any time by contacting us at hello@followapp.ph.

Once verified, your data will be permanently removed from our systems within a reasonable period.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure servers.

While we take all reasonable precautions, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Follow App is not designed for children under 13 years old.

We do not knowingly collect personal information from children. If you believe your child has provided information, please contact us so we can delete it promptly.

8. Your Rights

You have the right to:

  • Access and review your personal information.

  • Request correction or deletion of inaccurate or outdated data.

  • Withdraw consent for data processing.

  • File a complaint with the National Privacy Commission (NPC) if your data rights are violated.

All requests can be sent to hello@followapp.ph.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the app and/or on our website with a revised “Effective Date.” Continued use of the app after updates means you accept the revised terms.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Cru Philippines

Email: hello@followapp.ph

Subject: Privacy Concern – Follow App